Program Info

The purpose of the Aviation Safety Action Program (ASAP) is to assist in preventing accidents and incidents and to enhance CFR compliance. This is achieved through a voluntary, self-reporting system, available to any American Airlines Part 121 and Part 145 Repair Stations employee group involved in safety-related operations that contribute to accident and incident prevention. ASAP is based on the principles of identification and corrective action and offers an alternative to traditional FAA legal enforcement and Company disciplinary action. Any possible CFR violation or potential safety of flight concern, which meets the program reporting criteria, may be reported and will be treated with the utmost confidentiality.

ASAP HOTLINE

A 24-hour hotline is available to receive ASAP questions. A contact name and phone number must be included in the message in order to receive a response. All questions will be answered promptly in the order of receipt. The hotline number is 918-292-2575 or ICS 292-2575. The ASAP Administrator keeps all events discussed through the ASAP Hotline confidential.

ASAP PROCEDURES

The following procedures are provided for your convenience, please see GPM Section 2-07 Aviation Safety Action Program (ASAP) Policy and Procedures for the most current procedures regarding ASAP.

ASAP REPORTING REQUIREMENTS

ASAP is available to any American Airlines Part 121 and Part 145 Repair Stations employee group involved in safety-related operations that contribute to accident and incident prevention. This Program Description includes essential elements of organization, policies and procedures necessary for program success. This ASAP program operates independently as a partnership between M&E, the FAA and the TWU or representative organization, in accordance with this Program Description. It applies to certificated and non-certificated persons, who perform, approve, or support maintenance on FAA certificated products or component parts thereof. The individual must voluntarily make initial notification of the event by either faxing a completed event form (see Submission Form) to 918-292-1021 (ICS 292-1021) or submitting a report online via Jetnet through americanairlines-safety.com or me.aa.com and click on "Submit an ASAP".  The report must be submitted as soon as possible, but no more than 24 hours after the time of the event. If a report is submitted later than 24 hours after the occurrence of the event, the ERC will review all available information, along with consideration to extenuating circumstances, which will determine whether the employee knew or should have known about the possible violation within 24 hours of its occurrence. If the employee knew or should have known about the apparent violation, then the report will not be included in ASAP. Otherwise, it will be included in ASAP, provided all other ASAP acceptance criteria have been met. For sole source reports that are solicited by the ERC because an event raises significant safety issues and it is essential to obtain this additional information to gain an understanding of the event, the ERC may waive the above criteria of this paragraph. Sole source reports obtained on this basis will be accepted under ASAP, provided all other acceptance criteria are met. Under no circumstances will event reports be accepted via mail or through personal or telephone contact. In case of an emergency situation, e.g. telephone lines inoperative; the ERC will review each submission on a case-by-case basis to determine if a late disclosure will be accepted. Each individual involved must submit a separate report to be eligible for participation in ASAP.

Upon receipt of the faxed event form, a unique identification number will be assigned to that event report. To maintain confidentiality, the individual's name and other personal information will be expunged from the event report. The reporter will receive one of the following responses from the ERC:

ASAP reports accepted into the program receive a minimum of two separate written responses from the ERC: 1) an acknowledgment of receipt, and 2) a description of the corrective action and resulting administrative closure.

ASAP reports rejected from the program receive a minimum of two separate written responses from the ERC: 1) an acknowledgment of receipt, and 2) the reason the report was excluded from the program.

A three-member Event Review Committee (ERC), consisting of one designated representative from the FAA, TWU and American Airlines will meet periodically to review the de-identified ASAP reports and recommend corrective action solutions. Foreign/international employees are represented by a person designated by the Vice President of Line Maintenance in lieu of the TWU representative. The success of ASAP is built on the trust and cooperation of the ERC in achieving consensus on each event that is reported. When the individual event meets ASAP reporting requirements, the FAA, AA and TWU have agreed to allow the corrective recommendations of the ERC to take the place of FAA legal enforcement action and Company disciplinary action against the individual(s).

ASAP forwards the report to NASA for confidential participation in the Aviation Safety Reporting System (ASRS). The Space Act Agreement with NASA describes the limitations and restrictions placed on confidential data and information provided ASRS under ASAP. Activities under ASAP support NASA's Aeronautics Enterprise and its goal of improved safety in global civil aviation.

In cases where an FAR violation is substantiated, an individual who complies with the provisions of the ASAP agreement will receive either FAA administrative action (i.e., FAA Warning Notice, FAA Letter of Correction or FAA Informal Counsel), or no action (i.e., an FAA Letter of No Action).
Or the individual will receive an ERC response in lieu of FAA legal enforcement action. An Administrative Action is not an adjudication of wrongdoing. The letter will bring the matter to administrative closure. FAA Letter of Correction or Warning Notice are retained by the FAA for two years after which they are expunged from the individual's record.

When an individual meets ASAP reporting requirements, he or she is not limited in future participation. There is no limit to the number of times an individual may submit voluntary self-disclosures.

ASAP ACCEPTANCE CRITERIA

The ERC will determine acceptance into ASAP in accordance with the criteria described below.

Reports which do not meet the ASAP acceptance criteria as described below, as determined by the ERC, or which are excluded from ASAP by the ERC because an employee withdraws from ASAP or is unable to successfully comply with the ERC recommendations, are considered to be "non-qualifying reports".

The FAA and/or Company may pursue an investigation of a non-qualifying report independently of ASAP. However, except for criminal activity, substance abuse, controlled substances, alcohol, or intentional falsification, the content of an ASAP report will not be used to initiate or support any company disciplinary action, or as evidence for any purpose in an FAA enforcement action.

The following criteria apply for an individual employee who reports a possible violation of the FARs:

Participation is limited to American Airlines employees assigned to duties by American Airlines and to events occurring while acting in that capacity.

ASAP event forms must be filled out completely including home address, phone number and detailed summary of issue.

The individual must voluntarily make initial notification of the event by faxed report or online submission as soon as possible, but no more than 24 hours after the time of the event. If a report is submitted later than 24 hours after the occurrence of the event, the ERC will review all available information, along with consideration to extenuating circumstances, which will determine whether the employee knew or should have known about the possible violation within 24 hours of its occurrence. If the employee knew or should have known about the apparent violation, then the report will not be included in ASAP. Otherwise, it will be included in ASAP, provided all other ASAP acceptance criteria have been met. For sole source reports that are solicited by the ERC because an event raises significant safety issues and it is essential to obtain this additional information to gain an understanding of the event, the ERC may waive the above criteria of this paragraph. Sole source reports obtained on this basis will be accepted under ASAP, provided all other acceptance criteria are met.

The alleged regulatory violation must be inadvertent and must not appear to involve an intentional disregard for safety, or entail gross negligence.

The reported event must not appear to involve criminal activity, substance abuse, controlled substances, alcohol, or intentional falsification.

The reporting employee must respond to ERC requests for additional information in a timely manner and comply with the corrective recommendations of the ERC, thereby demonstrating a constructive attitude toward complying with the regulations.

ASAP Contact Info:

Brad Brugger - TWU ASAP Coordinator
asap@twu.org

ICS 292-3886
Cell 918.855.7825